Last updated: 8 August 2026
This policy explains what information the MSCS Society platform — the website mscssociety.com and the MSCS Society mobile app — collects, how it is used, and the choices you have. The platform is operated for co-operative housing societies ("your society") that subscribe to it; your society's managing committee is the controller of the member data it maintains on the platform.
Information we collect
- Account & membership details — your name, email address, phone number, flat/unit and membership type, normally entered by your society's administrator when your account is created.
- Society records you create — complaints (including photos you attach), visitor pre-approvals, poll votes, facility bookings, notices and similar entries you submit through the app or website.
- Billing records — maintenance bills raised by your society and the payments recorded against them.
- Device & session data — a per-install device identifier, device name, and sign-in tokens, used to keep you signed in securely and to let you review and sign out your devices; standard server logs (IP address, timestamps) kept for security.
How we use it
- To operate your society's management functions: billing and receipts, complaints, visitor management, notices, polls and related modules.
- To authenticate you and protect your account (session management, sign-in throttling, device sign-out).
- To let your society's committee and authorised staff see the records relevant to their role — access is role-based and scoped to your society.
We do not sell personal data, and we do not use it for third-party advertising.
Online payments
When you pay maintenance dues in the app, the payment is processed by Razorpay, an RBI-regulated payment aggregator. Your card, UPI or netbanking credentials are entered in Razorpay's secure checkout and are never stored on our servers; we receive only the payment reference needed to issue your receipt. Razorpay's own privacy policy is at razorpay.com/privacy.
Storage & security
- All traffic between the app/website and our servers uses HTTPS.
- On your phone, sign-in tokens are kept in the Android Keystore / iOS Keychain; the app supports an optional biometric lock.
- Data is stored on servers located in India and retained for as long as your society subscribes to the platform and as required by co-operative society record-keeping laws.
Your choices & rights
- You can view and correct most of your details through your society's administrator, who maintains the member register.
- You can sign out any of your devices from the app's My Devices screen.
- To request access, correction or deletion of your personal data, first contact your society's managing committee; you can also write to us at the address below. Some records (e.g. accounting entries) must be retained by law even after an account is deactivated.
Children
The platform is intended for society members and staff and is not directed at children under 18. Accounts are created only by society administrators for their members.
Changes to this policy
If we make material changes we will update this page and revise the "last updated" date above.
Contact
MSCS Society — My Society & CA Solutions
Email: support@mscssociety.com