Everything committee members and residents typically ask before getting started.
What is the MSCS Society Management System?
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A complete web-based platform purpose-built for Maharashtra Co-operative Housing Societies. It handles member records, maintenance billing, double-entry accounting, complaints, visitors, facility bookings, NOCs, compliance tracking, and managing committee communications — all in one place, aligned with the Maharashtra Co-operative Societies Act, 1960 and the standard bye-laws.
Who is this platform for?
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Managing committees, honorary office bearers (Chairman, Secretary, Treasurer), society admins, accountants, staff, and residents of any registered co-operative housing society in Maharashtra. Small societies with 20 flats and large complexes with 2000+ units all use the same feature set — nothing is locked behind a tier.
Is it really free? What's the catch?
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Yes — core usage is free with unlimited members, unlimited flats, and every module included. The only running costs your society may incur are third-party charges it chooses to use: SMS/WhatsApp gateway fees for mass communication, and payment-gateway transaction fees if you enable online maintenance collection. These are billed directly by those providers, not by us.
Does it comply with Maharashtra Co-op Societies bye-laws?
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The system is modelled on the statutory framework: Maharashtra Co-operative Societies Act 1960, CGST/SGST Act 2017 (SAC 9972 for maintenance charges), Income Tax Act TDS provisions (194C / 194J), EPF & MP Act 1952, and Maharashtra Professional Tax Act 1975. Charge heads, office bearer roles (Chairman / Vice Chairman / Hon. Secretary / Hon. Joint Secretary / Hon. Treasurer), AGM / SGM workflows, register maintenance, and NOC formats follow the standard bye-laws. Final statutory certifications should still be signed off by a qualified Chartered Accountant.
What user roles does the system support?
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Five built-in roles with strict access control: Super Admin (platform operator), Society Admin (full access to one society), Committee Member (approvals, policy actions), Staff (operational tasks like visitors, complaints), and Resident (dues, bookings, complaints, polls). On top of that, Society Admins can create Sub-Admins with per-module view/create/edit/delete permissions for delegated responsibilities (e.g. Accountant, Security In-charge).
Does it handle proper accounting, GST invoices, and TDS?
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Yes — full double-entry accounting with account groups, ledgers, voucher types, day book, ledger report, trial balance, profit & loss, balance sheet, cash & bank book, and bank reconciliation. Outputs export to Excel and are Tally-compatible. GST tax invoices with HSN/SAC, cumulative interest on delayed dues at 21% p.a. (Bye-Law 69(12)), and TDS under sections 194C / 194J are generated automatically when configured.
Can residents pay maintenance online?
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Residents see their current dues, historical bills, and interest workings in their portal. The society can enable a payment gateway (Razorpay / PayU / etc.) to accept UPI, card, net-banking and wallet payments online. Every payment is auto-reconciled into the society's books with an audit trail, and a GST-compliant receipt is emailed instantly.
What other day-to-day activities does it cover?
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Beyond accounting: Visitor Management with check-in/check-out and approvals, Facility Booking (clubhouse, guest room) with slot conflict detection, Parking slot allocation and additional-slot requests, Complaints with SLA, escalation, photo uploads, and resident rating, NOCs (Tenant / Renovation / Ownership Transfer / Gift Deed), Notices with attachments, Polls for committee decisions, Posts / Social Feed, Vendor & Work-Order tracking, Staff Attendance, and Advertisement slots.
Is my society's data safe?
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Every session uses HTTPS end-to-end. Passwords are stored as salted bcrypt-equivalent hashes — never in plain text. Authentication uses short-lived JWT tokens with an invalidation version on each user so a password reset instantly kicks out every old session. All mutations are recorded in an Audit Log (who / when / what / from where) that committee members can review. Your data is isolated per-society — no other society ever sees your members or accounts.
Can we export our data if we ever want to leave?
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Yes. Every register and report (members, ledgers, trial balance, P&L, balance sheet, payment history, complaints) exports to Excel. On request, we also provide a full SQL dump of your society's raw data. There is no lock-in: it's your society's data.
How long does onboarding a new society take?
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Basic setup (society profile, wings/flats, members, charge heads) can be done in a single evening — the committee fills a template and we import it. Historical dues and ledger opening balances add another day or two, depending on the state of your existing books. Training for the committee is typically a 60-minute call after go-live.
Who do we contact for support or to request a feature?
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Email info@mscssociety.com or call +91 8655849937 / 38 / 39 — response time is typically within one working day. For urgent production issues, mark the email subject with URGENT and include your society name and a screenshot.